Privacy Policy

We value the immense trust you place in us. This Privacy Policy explains how M/s BhumiKarma Naturals™ (a unit of M/s BhumiKarma™), our affiliates, and related parties (collectively “we,” “us,” or “our”) collect, use, share, and protect your personal information when you visit or make a purchase from our platforms: www.BhumiKarma.in and www.BhumiKarma.com.

By visiting this Platform, providing your information, or availing our products/services, you expressly agree to be bound by the terms and conditions of this Privacy Policy and agree to be governed by the laws of India, including but not limited to the Information Technology Act 2000. If you do not agree, please do not use or access our Platform.

When you use our Platform, we collect and store information provided by you. We collect two primary types of information:

We use your Personal Information to fulfill the core operations of our premium D2C business, including:

• Order Fulfillment: To process payments, arrange shipping, and provide you with invoices and order confirmations.
• Customer Support: To communicate with you seamlessly, especially via our direct WhatsApp support channel.
• Platform Improvement: To perform internal research on user demographics, interests, and behavior to continually optimize our website experience.
• Marketing (With Consent): To inform you about online offers, new product launches, and exclusive festival freebies based on your previous orders.

We are committed to honest pricing and honest data practices. We do not sell your personal information. We only share data with trusted third parties strictly necessary for business operations:

• Service Providers: Delivery and logistics partners required to ship your wellness bundles securely.
• Payment Gateways: Secure platforms (like Razorpay) to safely process your transactions.
• Analytics: Tools like Google Analytics to understand how customers use our site (You can opt-out of Google Analytics directly through your browser settings).
• Legal Compliance: We may disclose personal data if required to do so by law, court orders, or law enforcement agencies in good faith to protect our rights, property, or the safety of the general public.

We use data collection devices such as "cookies" on certain pages of the Platform to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.

Cookies are small files placed on your hard drive. They do not contain any of your personal data. We use them to remember your cart items and understand your preferences. You are always free to decline or delete our cookies if your browser permits, although this may limit your use of certain premium features on our Platform.

We maintain reasonable physical, electronic, and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. However, users accept the inherent security implications of data transmission over the internet.

Data Retention: We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.

Your Choices: You have the right to opt-out of promotional communications. You may also contact our Grievance Officer to request correction, updates, or deletion of your personal data.